Frequently Asked Question
Reopen A Ticket
Last Updated 7 years ago
To Reopen a Closed ticket, you will need to visit the client portal page of the help desk. Once you have arrived at that page, click on Sign In on the op right corner.
To login, simply visit the main portal for the help desk and enter the credentials that you registered with.
When you click Sign In, you will be redirected to a tickets Menu, where you see all open and closed tickets. Click Closed ticket that wanna reopen, and you will be redirected to a tickets detail form.
Post a reply so ticket will be reopened on message post